Privacy Policy

1. Who We Are

HSEQ Consulting (Pty) Ltd ("HSEQ Consulting", "we", "us" or "our") is a South African company registered under the Companies Act, 71 of 2008, with its principal place of business at 23 Richard Road, Fourways, Johannesburg, Gauteng. We provide integrated HSSE compliance, project management, and architectural documentation services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA").

2. Information We Collect

We may collect the following categories of personal information:

• Contact details: Name, email address, phone number, and company name when you submit an enquiry or book a call.
• Communication data: Messages and correspondence you send us via our contact forms or email.
• Technical data: IP address, browser type, and pages visited, collected automatically through our website analytics.
• Business data: Project specifications, site details, and contractual information required to deliver our services.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide the services you have requested
• Process service quotations, proposals, and contractual agreements
• Communicate important updates about your project or engagement
• Comply with legal and regulatory obligations applicable to our industry
• Improve our website and service offerings
• Send you relevant industry updates or service information (with your consent)

4. Legal Basis for Processing

We process personal information on the following grounds under POPIA:

• Consent: Where you have expressly agreed to the processing (e.g., subscribing to updates).
• Contractual necessity: Where processing is required to enter into or perform a contract with you.
• Legal obligation: Where we are required to process information to comply with applicable law.
• Legitimate interest: Where processing is necessary for our legitimate business interests, balanced against your rights.

5. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

• Service providers: Trusted third-party processors who assist us in delivering our services (e.g., email platforms, scheduling tools), under contractual data-protection obligations.
• Regulatory authorities: Where required by law, court order, or to protect the safety of persons.
• Professional advisers: Legal and accounting professionals, subject to confidentiality obligations.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes set out in this Policy, or as required by law. Client project records are typically retained for seven (7) years in accordance with South African commercial and tax law.

7. Your Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your information (subject to legal retention obligations)
• Object to or restrict certain processing activities
• Withdraw consent at any time where processing is consent-based
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at info@hseqconsulting.co.za.

8. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. However, no internet transmission is completely secure and we cannot guarantee absolute security.

9. Cookies

Our website may use cookies and similar technologies to improve user experience and gather analytics data. You may disable cookies through your browser settings, though this may affect certain website functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

11. Contact Us

For any privacy-related queries, requests, or complaints, please contact our Information Officer: